Last month I purchased a new laptop. For several years I've been using a Dell C400 - a nice, light, travel laptop (approx 2.5 lbs). It was a one spindle machine (1 spindle=hard drive, 2 spindles=hard drive + CD/DVD drive, 3 spindles=hard drive + CD/DVD drive + floppy drive), so it came with a removable CD/DVD. I don't find this too bothersome, as I don't need the CD/DVD very often, especially when on the road. I liked the C400, but I left my company and needed a new machine.
A friend of mine has an earlier generation X1 and it seemed like a good fit for me. First, the ordering process at Dell.com is still plagued by the fact that I can't get good help. I won't go into it in depth here, but my first company (Finali) bought a small Golden Colorado firm called netSage in 2001. netSage had Dell as their only real customer and had created a fantastic virtual agent technology that ran alongside the Dell configurator. It demonstrated a fantastic increase in web conversion, but for some reason was dropped by Dell. To this day, almost 5 years later, I would suspect that Dell's online conversions suffer from the problem the netSage solved there. Oh well, it's not hurting them at all. Dell is a juggernaut. I heard a rumor on TWIT (This Week In Technology, a Podcast) that Intel, not wanting to have Dell be too large, as that puts Intel at risk) has started giving Dell less aggressive pricing, so as to slow down their growth in taking over the Personal Computer Manufacturing space. Don't know if that's true, but if it is that is the quintessential definition of a juggernaut.
Once the X1 arrived at my door - about 10 days after I ordered it - it seemed buggy. The touchpad - which I use (although I know most people hate it - was difficult to control. My initial thought was that it was just because the touchpad itself (and the mouse buttons) are so small. As it turned out it was faulty. I called Dell and got a technician to confirm this. He sent a call tag from DHL (who came and picked up the machine) and had the entire palm rest and touchpad mechanism replaced. I had the box back in a few days and it's MUCH better.
I really like the smallness of this machine. I am a large person - 6' 4", 240lbs - with large hands so the slightly smaller keyboard and touchpad take some getting used to. Still, even I did adjust and can handle typing and mousing around just fine. The weight is almost too light - the machine has to be around 1 lbs. Very light. I also love the extensino battery. Although it sticks out the back of the chassis a bit, it provides around 3.5 hours of battery life with normal use. This is more than enough for a good long work session at the local coffeehouse. I hate all wires and all plugs, so this is great.
The screen is a wide aspect ratio which I find really useful. I can park things to the right of the screen and still view most webpages in their full 1024 width. Nice. The one negative is the single speaker on the right front if the unit. It's barely loud enough to listen to a podcast in a moderately quiet environment. A matching one on the other side would make this better, but there's a lot packed into a small space with this thing for sure.
I upgraded to 1GB of memory, a good enhancement as you can never have too much memory, and it's cheap enough that it's a good upgrade. I got the larger hard drive as well - no fun having to delete apps or files in a couple of years. WinXP Home is fine, although I think I could've gotten the Pro version for little to nothing more.
I've had a little trouble getting the wireless card to reconnect to my (recently secured) wireless network. Not sure why, but it's especially slow after coming back from Hibernation. No shock there. This is probably a Windows issue as Windows has always sucked at Power Management - especially Hibernation.
All-in-all I am very happy with the box and recommend it for anyone who wants a super light laptop with moderate power.
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